The Hair Doctors Salon’s Policies
Cancellation Policy
If you cancel your appointment within 24 hours of your scheduled time, you will be charged 50% of the service amount.
No Call, No Show Policy
If you do not contact us to cancel or reschedule your appointment and do not show up at the scheduled date and time, you will be charged 100% of the service amount.
To cancel or reschedule, please call us at 724-443-3350.
Late Policy
If you arrive more than 15 minutes late to your appointment, we may need to reschedule your service or adjust the service provided. We will make every effort to accommodate you as soon as possible.
If we do not hear from you within 15 minutes of your appointment time, it will be considered a "no call, no show" and 100% of the service cost will be charged.
Weather and Emergency Cancellations
If either the salon or the client needs to cancel due to weather conditions, power outages, or other unforeseen events, no cancellation fee will be applied, at at the Salon's discretion.
Service Satisfaction
At The Hair Doctors Salon, your satisfaction is important to us. If you experience any issues with your service, please contact us within one week of your appointment so we can work toward a resolution.
We truly appreciate your support and understanding!
– The Hair Doctors Salon Management
Appointment Reminders
Email reminder: Sent one week before your appointment.
Text reminder: Sent three days before your appointment.
Please note:
An unconfirmed appointment is not automatically canceled. If you need to cancel or reschedule, please call us at 724-443-3350.